Frequently Asked Questions

Are You Curious? We Have Answers

The most frequently asked questions concerning our Portmagee Tours and Visitor Center are answered below. Please feel free to get in touch with us whenever you have questions! You can email us at or submit an inquiry!

Before Your Travel

What are the Portmagee Whiskey opening hours?

The Portmagee Whiskey Visitor Centre is open 7 days a week.

We’re open all year round apart from 24th, 25th and 26th December.


Summer Opening Hours
Monday – Sunday 10am – 6pm

Winter Opening Hours
Monday – Sunday 12pm – 6pm

Where are you located?

Barrack Hill, Gortreagh, Portmagee, Co. Kerry, V23 V295

The Portmagee Whiskey Visitor Centre is located on top of Barrack Hill at the entrance to Portmagee Village just before the bridge to Valentia Island along the Wild Atlantic Way.  A sign at the bottom of the hill will point you in the right direction. Our Geodesic Domes are easy to spot as you approach the village from any direction.

Direction On Map >

How do I book tickets?
Book Tickets Online: Book Now > Alternatively, you can contact our reservations team on +353 87 701 5479 or
Do I have to book in advance?

We highly recommend booking in advance to avoid disappointment.

We have a limited number of spaces on each tour and often sell out in advance.

Do I need to bring a printed copy of my booking confirmation?

No, there is no need to bring a physical copy of your booking confirmation. If you provide your name and email address that the booking was placed under we can locate it within our system. If you are able to bring your booking reference via phone or printed it will make finding your booking quicker.

Portmagee Whiskey Visitor Centre

Can I book the Portmagee Whiskey Visitor Centre for an event?

Yes, we have options to book various meeting and event spaces during the day as well as options to rent out the full Visitor Centre for larger events after our normal opening hours. Please contact the events team for more information –

Can I just arrive at the Portmagee Whiskey Visitor Centre without a booking?

You can arrive at the Visitor Centre without a booking, however we cannot guarantee availability particularly at peak times. We will do our very best to get you on the next available tour but we would advise booking in advance to secure a place on the tour.

What is the best way to the Portmagee whiskey Visitor Centre by public transport?
Is there car and/or coach parking available?

Yes, there are plenty of available car parking spaces as well as a limited number of parking spaces specifically for coaches outside the Visitor Centre all available for FREE.

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About Portmagee Tours

How long does a tour last?

We have four tour options available which last approximately to following:

Founders Journey Tour - 60 minutes including the tasting.

Spirit of the Sea Tour – 50 minutes including the tasting.

Whiskey Tasting Lesson - 25 minutes including the tasting.

360 Immersive Tour – 35 minutes

Are the tours guided?

Yes- all of our tours are fully-guided by one of our Portmagee Whiskey Crewmembers.

I can no longer make my tour, is it possible to reschedule?
No problem but please let us know as soon as possible. To reschedule please contact our tours team on +353 87 701 5479 or
What if I am late for my tour?

If you arrive up to 10 min after your tour time we will try our very best to have you catch up with the tour. If you arrive after this time unfortunately you will not be able to join your scheduled tour. However we will do our very best to get you on the next available tour. We recommend that you arrive 10 mins prior to your scheduled tour time.

Can children come on the tour?

Children are welcome to accompany you on the tour. Children under 10 years old are free and 10-17-year-olds are €15 and we offer them a soft drink whilst you enjoy your Portmagee Whiskey.

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Whiskey Tasting & Recommendation

I don’t drink alcohol; do you have any alternatives for me?

We offer tea, coffee, soft drinks or water to any non-Whiskey drinkers.

I don’t have time to take the tour, but I would like to do a whiskey tasting, is this possible?

Yes, we offer Whiskey tastings at the tasting bar every day which includes our range of Portmagee Whiskeys.

I am new to drinking whiskey, is there a tasting option you think would be suitable for me?

If you are new to Whiskey, we would highly recommend doing any of the full tours that include tasting anyway. Portmagee Whiskey can be enjoyed by both beginner and aficionado and our Crew Members will ensure that you can learn to appreciate whiskey even if it is not your normal drink of choice. 

I would like to taste some unique and unusual whiskeys, can you recommend an option for me?
Portmagee Whiskey can be enjoyed by both beginner and aficionado and our Crew Members will ensure that you get to enjoy the full depth of flavour with our special Barbados Rum cask finished whiskey range. Portmagee 9-Year-Old and our Single Pot Still are rare whiskeys on the market which will be of great interest to anyone looking for a different top shelf whiskey to try out.
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Miscellaneous Questions

Do I have to purchase a ticket to visit the gift shop?

No, everyone is welcome to The Portmagee Whiskey gift shop.

What us the maximum number of people you can book on a group tour?
The maximum number of people we can take on a tour is 12 for the safety and comfort of our guests. If your group is in excess of 12 people, we will divide the group into smaller groups with a gap between each group. All groups should be booked in advance to avoid disappointment. To book a group and coordinate your visit contact our tours team on +353 87 701 5479 or
Are there tours offered in different languages?

Our tours are conducted in English, if you require any additional language support plese contact us in advance to see if we are in a position to accommodate your particular translation requirements.

Is your Portmagee whiskey Visitor Centre wheelchair accessible?
Yes for the main aspects of the tour. However, the exterior of the site is not finished to the standard we are aiming for just yet and has a compacted gravel type surface for now. Access to get into the Seine Boat is also restricted but the full 360 immersive experience can still be enjoyed at a position of your choice beside the boat where you will be at the correct height to enjoy the show. If you have any queries in regards to your tour, please do not hesitate to contact us directly to discuss with our tours team on +353 87 701 5479 or
What if I want to do a different tour?

You can upgrade to one of our other tour options at reception for the cost difference.

Are Portmagee whiskeys gluten free and vegan-friendly?

Yes, all of our Whiskeys are both gluten free and vegan friendly.